When Doug heard about Energy Efficiency Alberta’s Residential No-Charge Energy Savings Program, he had some reservations.
“Like probably many Albertans, when I saw the [program] advertised, I was like ‘B.S.—I don’t believe it and I don’t think it’s going to work,’” said Doug. “You know, the typical Albertan response: if it’s too good to be true, it ain’t true, right?”
Even after his wife registered for the program, he remained sceptical until the Energy Efficiency Alberta technician showed up at his door.
That’s when his attitude started to shift.
“He [was] the friendliest, most cooperative, clean, professional guy I’ve ever met,” said Doug. “What an ambassador for the company and for the program.”
He was further impressed by the technician’s knowledge and thoroughness throughout the inspection.
“He looked at everything that could be using energy or misusing energy and told me about it.
“He educated me,” said Doug. “We had a lot of fun that morning.”
It wasn’t just the friendly, knowledgeable technician that changed Doug’s view of the program. He was also impressed by the installed products’ quality, stating the lightbulbs he received through the program were far superior to any other energy efficient lightbulbs he has previously used.
And, like a typical Albertan, Doug shared his positive experience with his friends, family, and neighbours.
“My brother-in-law and my sister-in-law…heard what I had to say and they registered. And they had a very similar experience.
“I believe that this [program] is going to be a very long-term change agent for Albertans and Canadians.”